The University maintains an open-door policy for all employees. The purpose of the open-door policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee. The open-door policy means that employees are free to talk with any manager at any time about any topic, however, for conflicts or concerns please refer to the Employee Complaints Policy and Process.
The Employee Complaints Policy and Process outlines the appropriate internal process to remedy disputes and provides sources of support for conflict resolution. The process is intended to facilitate informal, open communication, the exchange of relevant information, and to provide employees with a way to pursue a formal complaint, if requested. Please note these protocols should be respected and followed, recognizing that some offices deal with only certain types of complaints.
The full Employee Complaints Policy and Process which addresses both informal and formal complaints can be found in the RVU policy repository - DynamicPolicy at https://policies.rvu.edu